SAP Basis Center of Excellence

Novitatt's SAP BasisCoE BasisCoE not only strives to be ahead of the curve amongst industry trends, but also ensures that we are aligned with different platforms, frameworks, and applications changes brought in by SAP.

We have extensive and in-depth understanding in the below areas and would like to share some of the specific SAP solution frameworks which may help your initiatives.

Novitatt's consultants have been delivering strategic technical and functional SAP services for over decades. To deliver maximum value and cost savings and leverages our global delivery model and offers options for fixed price projects.

With streamlined documentation templates, a large knowledge base, trained and experienced professionals, and proven experience, shortens delivery time, mitigates risk, improves communications and quality of work, provides visible progress and produces tangible results sooner. And by leveraging the cost effectiveness of offshore delivery, we deliver at a lower cost to the client.

Our capabilities cover the entire life cycle of SAP applications across several vertical industries, from conceptualization (initial evaluation) to implementation to support, including:

SAP Implementation Services

Novitatt's SAP implementation services have been built on several successful end to end implementations across industries. Over the last decade, as one of the SAP services partners, Novitatt brings together rich implementation skills across the entire portfolio SAP solutions, Core SAP ERP, BI,SRM,CRM, SAP Portal etc. Our Implementation Services includes :

  1. SAP System Landscape Plan and Design
  2. Hardware Sizing
  3. SAP Installation & Implementation on Cloud
  4. Install & Configure SAP
  5. SAP System Copy
  6. SAP Upgrade & Unicode Conversion
  7. Database Upgrade
  8. DR Implementation
  9. Hardware Refresh

SAP Migration Services

Transition and Migration services revolve around significant changes to the hardware, software and physical location of the SAP Landscape. The SAP System Migration is a complicated procedure, which requires specialized resources that are experienced in resolving complex issues that may arise. Novitatt Provides:

  1. Transition / Migration:
  2. Hardware Upgrade & Migration
  3. Operating System Migration(to Linux/to Windows/to Unix)
  4. Database Migration(to SAP HANA/to Sybase/to Oracle/to SAP Max DB/to MS SQL)
  5. Cloud Migration
  6. 32 bit to 64 bit conversion
  7. Data Center Relocation
  8. DR Implementation
  9. Hardware Refresh

SAP Support Services

SAP is multinational software that helps in building and supporting enterprise software application solutions for even large enterprise transactions. Novitatt's SAP support team has spent decades on understanding the requirement of the clients & complexities of the Enterprise applications. We not only provide with the best solutions available in the market for your business but also understand the importance of highly available services with cost-effective & optimized solutions. Our Support services consist of:

  1. Security Management
  2. Spool Management
  3. Transport / Change Management
  4. Patch / Note Management
  5. Background Job Management
  6. Break-fix support
  7. Users and security
  8. Backups/restores/snapshots Management

Novitatt provides a flexible range of SAP out-tasking solutions that cover any number of situations.

  1. Remote Basis Support
  2. Onsite Basis Support
  3. Support for an entire environment or a single landscape
  4. Complete out-tasking of your SAP administration
  5. Short-term support coverage
  6. After-hours support

SAP Monitoring & Performance Tuning Services

Novitatt has the experience, leadership, and resources to assist you with a timely, cost-effective, and successful analysis and resolution of performance bottlenecks with your SAP systems. We utilize SAP's tools, our own tools, knowledge and experience or our process. Novitatt provides many services to ensure a successful resolution of your system performance issue. We provide

  1. Performance Monitoring
  2. Error Log Monitoring
  3. Storage Monitoring
  4. Monitor the Update Queues
  5. Monitor the Locks
  6. SAP Technical Analysis and tuning
  7. Analyze and tune SAP buffers
  8. Analyze SAP transaction workload and hardware capacity
  9. Review and recommend SAP kernel patches and support packages
  10. Assist with analyzing worst performing transactions/programs
  11. Analyzing performance of custom programs and reports
  12. Analyzing performance bottleneck with SAP interfaces and add-on application
  13. Analyzing performance issue with SAP Web Application Server components
  14. Analyze database buffers
  15. Analyze database fragmentation and I/O bottlenecks
  16. Assist with identifying bottleneck at hardware, OS, storage and network layer.

Novitatt's SAP Lab has SAP products installed and creates prototypes, conducts deep dive sessions, builds customer-specific proof of concepts, builds demos, develops business case validations and conducts training. Installed products include:

  1. SAP R/3 4.7 / ECC 6.0 (EHP7)
  2. SAP BW 7.0 / BI 7.3/ BI7.4
  3. SAP NetWeaver 7.4
  4. SAP Solution Manager 7.1
  6. SAP SYCLO (Mobility)
  7. SAP Afaria
  8. SAP HANA Administration
  9. SAP BW 7.4 powered by HANA
  10. BOBJ 4.0/4.1
  11. SAP GRC
  12. SAP Identity Management
  13. SAP DSIM
  14. SAP BPC

Novitatt's unique Approach

Novitatt's SAP technical managed services incorporate:

  1. 24 by 7 support of production environments
  2. Proactive daily monitoring of systems
  3. Customized operations reporting of system performance
  4. Regular operating system, database and SAP R/3, ECC or SAP Net Weaver maintenance, including:
  5. Backup and recovery
  6. Change and Transport System management
  7. Client maintenance (client copies and refreshes)
  8. Notes, support packs
  9. Tuning
  10. Extended Basis Complete and Safety Net solution includes an additional Alerting, Monitoring, Reporting (AMR) service innovation
  11. Technical problem handling to ensure that your technical issues are logged, escalated and resolved in a timely manner